Forum Discussion
RISE chart appears extremely small in preview and published files
Pie chart in rise is a fraction of actual size in published course. See comparison in attached files. This just started happening and it is repeating in all five courses as well as new courses (test...
Hi Francesca!
Sorry to hear you've run into this setback!
I see that you've opened a support case as well. Smart move! You're in excellent hands working one-on-one with our support engineers and they should be reaching out to you shortly!
In the meantime, would you mind sharing more details on:
- Which type of device was being used when you observed this issue (desktop or mobile)?
- What is the operating system of the device being used?
- Does the behavior occur across multiple browsers, or is it local to one?
Thank you. Looking forward to hearing from you!
