AriAvivi-744c07
18 days agoCommunity Member
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video.
The project is a single slide, video dropped in and the srt file uploaded.
when i look at the captions editor all the captions are there, when I preview the file, the first caption appears then nothing after that.
This issue started today after the update, didn't have the issue earlier today when i did the exact same process.
anyone else seeing this?
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.