Forum Discussion
AriAvivi-744c07
4 months agoCommunity Member
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video. The project is a single slide, video dropped in and the srt file uploaded. when i look at the...
- 4 months ago
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
KellyAuner
4 months agoStaff
Hi AriAvivi-744c07,
Thanks for reaching out and detailing what you're experiencing. I see you've submitted a support case which was a great call! You'll hear from one of our Support Engineers via email shortly.