Forum Discussion
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video. The project is a single slide, video dropped in and the srt file uploaded. when i look at the...
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
Yes, I am having the same issue, and I need to get my video published. Is there a setting to fix this or an update?
Hi deannekelly,
Thanks for reaching out and I'm sorry to hear you're experiencing this issue. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon. We appreciate your patience!
