Forum Discussion
Closed captions not appearing
- 3 months ago
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
Hi Everyone,
We've released Update 91 this morning which includes a fix for when only the first line of closed captions is displayed. To take advantage of this fix, you can update your Articulate 360 desktop app.
Please let me know if you have any questions or need additional assistance!
This Update did NOT work. Now the CC button randomly shows on some slide and not on others, even though it's selected in the Player Controls.
- JoseTansengco3 months agoStaff
Hi Larry,
The issue you're experiencing sounds different from the issue caused by the bug. Please share a copy of your project file here or privately by opening a support case so we can check why your closed caption buttons aren't displaying correctly. We'll delete it when we're done testing!