Forum Discussion
Rise course / Scorm 1.2 not tracking progress in LMS
Hi,
We've had an issue with a lengthy course made in Rise, which is then exported as as a Scorm 1.2 package, and uploaded successfully to our LMS. Students are finding that if the package crashes,...
Hi there, Tom. Thanks for letting us know what's going on. When learners report this issue to you, do they mention what web browser they were using when the problem happened?
Also, is this course made up of several lessons or one long lesson?
Hi Alyssa, thanks for getting back to me. They were using Google Chrome. This course is made up of multiple lessons. After some testing, if I exit the course myself halfway through, the LMS does remember where I last got to.
However, the complaint is if the user does not exit themselves, then it does not remember. This is a 3 hour course, so this can be very frustrating for the user.