Forum Discussion

GenaJean-f0f457's avatar
GenaJean-f0f457
Community Member
3 days ago

Rise course completion and knowledge check issues

Hello everyone! We have been having issues with our Rise courses tracking course completion and with viewing knowledge check questions and answers. Course Completion Issue: Sometimes when we go t...
rise 360
GenaJean-f0f457's avatar
GenaJean-f0f457
Community Member
3 days ago

We have also noticed that it is not retaining the answers for the check and reflect questions.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 days ago

    Hello GenaJean-f0f457, 

    Thanks for letting us know about the challenges you’re experiencing with course completion tracking and knowledge check display issues for your Rise 360 course in Thinkific. I'd like our team to take a closer look at your setup. I've opened a support case on your behalf so we can continue the conversation there. 

    We'll be in touch shortly via email!