Forum Discussion

GloriaCormier-9's avatar
GloriaCormier-9
Community Member
6 years ago

Rise course not displaying correctly in Safari

Hi There  - my rise course displays well in Chrome and other browsers but has some issues in Safari. One of them is this odd black bar that appears next to the menu window. Screenshot provided Ano...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Gloria!

We just released a fix for the issue where users would see a black vertical bar in the Rise 360 lesson sidebar.

Please republish your course to take advantage of this fix, and let us know if you run into any more trouble!

JamesSmith-bcf9's avatar
JamesSmith-bcf9
Community Member
6 years ago

I published several courses today in Rise and continue to see this Black bar in the Menu. It's in the Safari Mobile browser on the iPad.

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Hi there, James. Can you let me know what version and update of iPad you're using? The black bar isn't there for me on a course I exported today and played via web on my iPad mini 4, iOS 13.4.1.

    You can also share details privately with us by clicking here, including a link to your output for testing. Thank you!