Forum Discussion
EmergencyMedica
7 years agoCommunity Member
Rise course not launching in iOS mobile browser
Hello. Was wondering if anyone can help. The Rise SCORM courses I publish in SCORM 1.2 onto our LMS are not opening on iPhones or iPads. Is this a software publishing issue or an LMS SCORM reader is...
KatieRiggio
7 years agoStaff
Hi there! So sorry you've hit this roadblock. I'd love to help clear the path!
A couple of questions to start:
- What browser(s) and iOS are your devices running? Viewing the content in Safari or Chrome in Apple iOS 10 or later should be A-OK.
- Does the course load correctly on a desktop browser?
- Would you mind sharing the zipped export package so we can run some tests? You can attach it here in a new reply or share it privately by clicking here.
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