Forum Discussion
Rise course not opening within LMS, only on Safari
Hi all We have released a Rise course, which opens fine for colleagues on Edge and Chrome, but colleagues using Safari just get a blank screen. They don't have Edge or Chrome on their Mac and Fire...
Hi Chino
Thank you for coming back to me.
Please see answers to your points below:
Windows and Mac are using the same network, all are connected via vpn too.
Browsers. are regularly updated automatically by IT teams pushing out.
Incognito/private browsing is restricted - proxy setting changes cause the LMS to then not be available as it is on premise.
I will ask them to clear cache and try again.
Many thanks
