Forum Discussion
Rise Course Opening Blank Screen in Chrome
Hi, We have our Rise courses uploaded as SCORM packages in our LMS, Blackboard, and have been getting recent reports of students using Chrome (both on Macs & PCs) suddenly only getting a blank ne...
Hi Alyssa - Yes, we had updated the course because there was an issue with some versions of Chrome not tracking student progress, so we had to create a new version of the course that does not have restricted navigation on it. This version is accessed via a different link from the other version. (I kept and hid the old version of the SCORM file so there would still be a record in the grade center for students who had already completed it). Is there a reason why a new version of the course would create these sporadic problems, if that's the only version that a student has accessed?
This is the only Rise course in our LMS currently.