Forum Discussion
Kelly-AnneSlatt
7 years agoCommunity Member
Rise Course Opening Blank Screen in Chrome
Hi, We have our Rise courses uploaded as SCORM packages in our LMS, Blackboard, and have been getting recent reports of students using Chrome (both on Macs & PCs) suddenly only getting a blank ne...
AlyssaGomez
6 years agoStaff
Thanks for those details, IDEA Team. It sounds like you created a new course in your LMS rather than overwriting the existing one, is that right?
If so, I wouldn't expect learners to hit a blank page when accessing the new course.
- When learners report this issue to you, do they indicate what web browser they are using? Have you noticed any trends?
- Have you run into a blank page in your own testing?
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