Forum Discussion
Kelly-AnneSlatt
7 years agoCommunity Member
Rise Course Opening Blank Screen in Chrome
Hi, We have our Rise courses uploaded as SCORM packages in our LMS, Blackboard, and have been getting recent reports of students using Chrome (both on Macs & PCs) suddenly only getting a blank ne...
AlyssaGomez
5 years agoStaff
Hi Jason! Are you updating an existing SCORM file in your LMS?
If so, try using the Reset Learner Progress option on the LMS export page in Rise 360. This feature allows learners to view the updated content, and their progress will be reset. They should not see a blank screen when you enable that option.
Let me know if that's what you needed!
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