Forum Discussion
Rise Course Opening Blank Screen in Chrome
Hi, We have our Rise courses uploaded as SCORM packages in our LMS, Blackboard, and have been getting recent reports of students using Chrome (both on Macs & PCs) suddenly only getting a blank ne...
We just started experiencing this issue. We've been using Rise published as SCORM content in Blackboard Learn for a couple of years and this is the first time we've seen it happen. I tested in FF and Chrome on my laptop and was unable to replicate, a supervisor reported they tested on their laptop and it worked fine but when they tested on a virtual machine (which is what most of our trainees use) they were able to replicate in both FF and Chrome. I was able to do the same in using a virtual desktop. I deleted the module and re-uploaded with no settings change and the new module works. Hoping this was a one time glitch but thought I'd share my experience as I don't see a root cause or fix on this discussion.