Forum Discussion
Rise Course Opening Blank Screen in Chrome
Hi, We have our Rise courses uploaded as SCORM packages in our LMS, Blackboard, and have been getting recent reports of students using Chrome (both on Macs & PCs) suddenly only getting a blank ne...
we have also tried resetting the learner progress to no avail....
Hi Brian,
I wanted to follow up with you and see if you were able to launch your updated course successfully. As you pointed out, the export option to reset learner progress should allow learners to start the course fresh after a new version is detected.
Please let us know if you're still having trouble! You can reach us directly here, and we'll work with you toward a solution.