Forum Discussion

Fillypotter's avatar
Fillypotter
Community Member
3 years ago

Rise courses have disappeared

Has anyone else had their Rise courses suddenly disappear from their account?  

  • PERILtd's avatar
    PERILtd
    Community Member

    Yup, same thing here! I'm waiting for a reply from Articulate

  • PERILtd's avatar
    PERILtd
    Community Member

    Yes, same issue in the UK.  I have raised a ticket with their Support.  

  • Hey everyone, 

    I'm so sorry for the trouble. We've reversed an update that we released yesterday. We've confirmed that your content was not in any way deleted.

    Please refresh your browsers and share here if your courses have reappeared.

  • PERILtd's avatar
    PERILtd
    Community Member

    Hi Crystal.  Thank you so much for fixing this issue.  I can confirm all my modules have now re-appeared.  Thank you.

  • Fillypotter's avatar
    Fillypotter
    Community Member

    Hi Crystal, thanks for clarifying. 

    I can also confirm all our courses have re-appeared.  

    Thank you. 

  • Hi Lauren! Sorry to hear that your courses have disappeared. I replied to your other post here.