Forum Discussion
Rise Courses in Articulate Review
Here is my question:
I am using Rise with Review, and it is great to be able to get feedback
from my co-workers and customers so easily. Two shortcomings:
1) In Review, in the Feedback view, the comments are connected to
screenshots, but they seem to be in random order, not from the beginning to
the end of the course.
2) In the Review view (like a Preview) I can see the course in action, and
see the comments, but they don't seem to be connected. The comments aren't associated with the blocks that they are about.
I have about 50 comments from reviewers and they are essentially in random order. Has anyone come up with a way to organize these so they match the order of the lesson?
Am I missing something, or is this something I should submit an product
feature request about?
Thanks,
Ken
Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Review 360 feedback screenshots are not aligned with the Rise 360 blocks where the comments are posted. There's nothing to install for web apps. New features and fixes are immediately available.
Let me know if you have any questions about this update or the issue you reported.
23 Replies
Hi Vicki!
Here's an inside look at how we manage feature requests. If these features make it on our roadmap, we'll let you know!
In the meantime, you could prevent reviewers from accessing the URL after a certain date by setting a password.
Counting the total number of comments each reviewer has posted would be a manual process, but it might be easier from the feedback tab. You can even press Ctrl + F on your keyboard and search for the reviewer's name.
Hi Amy,
Thanks for sharing your experience using Review 360, and I can understand how that would be frustrating! Right now there isn't a way to organize feedback by block, but if that changes, we'll let you know.
Hi Alyssa - It's been six months... do you have any news on aligning reveiwers' remarks in Rise to the respective blocks? This will be very helpful and avoid confusion for our reviewers. Thank you for looking into it.
No updates to share yet, Sherry. Thanks for checking in!
Hello! Is there a way to select a piece of text, or image (similar to commenting in GSuite or Word) where they can add a comment and highlight the piece of info they want to change? Or do they need to take screenshots each time?
Hi! Review 360 won't let you annotate or select a certain element on your screen, but you should see the block for which you're providing feedback like this:
Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Review 360 feedback screenshots are not aligned with the Rise 360 blocks where the comments are posted. There's nothing to install for web apps. New features and fixes are immediately available.
Let me know if you have any questions about this update or the issue you reported.
