Forum Discussion
Rise courses not completing
I'm having some problems with our Rise courses in our LMS.
We exported all our courses into SCORM 2004, and then imported them into our LMS, but some of our users are experiencing issues with the ...
Hi Jenny! I'm also curious about what browsers or devices the affected learners are using to take the course. It sounds like it is completing for some users, but not all. I'm hoping we can find a common denominator!
Hi Crystal,
So far, the device doesn't seem to having an impact. However, looking at the screenshots we've received, it looks like all the users with an issue are using Chrome. That said, I have also been using Chrome and haven't had any issues.
Our ICT support team have suggested that perhaps the newest version of Chrome (80) (I have been using 79.0.3945.13) could be affecting this. Is that possible?
Thanks,
Jenny