Forum Discussion
AmyPowell-e72cf
9 years agoCommunity Member
Rise Courses Not Launching In LMS
Has anyone experienced Rise course not launching in their LMS.
We use the Cornerstone platform. I have two Rise courses loaded and they were both previously working in my portal but now when I tr...
AshleyT-Pollard
9 years agoStaff
That link didn't work for me- I'd probably need a Cornerstone login for your course?
Since it works at SCORM Cloud, I'd go back to what may have happened at Cornerstone.
- Did you try to overwrite the existing course with a newly exported version?
- Did they change their support for the latest version of Chrome? Another browser would help narrow that down - I'm partial to Firefox next, but any of the ones noted here will work.
- Does Cornerstone force it to open in a new window? Is that window hidden behind the existing blank one you see?
Let me know if any of those yield different results or if you hear from Cornerstone!
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