Forum Discussion
Rise Courses Not Launching In LMS
Has anyone experienced Rise course not launching in their LMS.
We use the Cornerstone platform. I have two Rise courses loaded and they were both previously working in my portal but now when I try to launch them I get a blank screen. I've checked the Pop-up blocker setting, not the issue.
I've also submitted a case with Cornerstone but wanted to see if anyone on this forum has experienced something similar and had any resolutions?
12 Replies
Hi Alyssa - I'm at the junction of deciding whether to create a series of courses in Rise or Storyline. They will need to be housed in/launched from Cornerstone. In reading this thread about versioning Rise courses in Cornerstone, I'm wondering if this will be an issue. The courses will be updated from time to time. Sometimes we will require the learners to retake the course - other times the previous version will count as an equivalent. Do you know if Rise courses still need to be deleted and loaded as a new course when they are versioned in Cornerstone? And if so, I'm wondering if that loses the link between the two versions and learners who previously completed the course would now show up as not having completed it. ??
Hi Jennifer! I did a quick search in the Cornerstone website and found this:
You can update your Rise course and publish it again as a SCORM file to upload in Cornerstone but I am not sure what the process is. It would be best to contact Cornerstone directly to be sure.
