Forum Discussion
Rise Courses Not Opening
Hi: No notice sent yet - is there an issue with Rise courses opening. The Home Screen is there with all the courses, but a blank screen when trying to launch/edit.
Hi Cemone,
That certainly sounds odd! Does this problem only happen in Moodle LMS, or does it also happen when you test your courses in SCORM Cloud?
We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out Rise 360 issues versus LMS issues. We are happy to help you with that testing if you'd like to share your LMS output file with us here!
Hi Alyssa,
Thank you for the information. It is happening in Moodle and I also tried launching it in SCORM Cloud but the same issue occurred.
I will submit a case to your team now.
Thanks,
Cemone
