Forum Discussion
Rise has stopped processing audio
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
Hi everyone,
Thanks for reporting this. We’re seeing the same behavior where audio and video uploads in Rise 360 get stuck on “Processing.” This appears to be connected to the ongoing issue with our cloud service provider that’s affecting several Articulate 360 features.
Some systems are currently degraded, and our team is actively monitoring and working with our provider to restore full functionality as soon as possible.
I’m sorry to hear this disruption is affecting your work, and I really appreciate your patience while we get things back up and running.
You can follow the latest updates on our Articulate Status page.