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Rise has stopped processing audio
Is anyone else having issues where Rise has stopped processing audio? I can insert Audio into a block but RISE will not complete the processing of it. This is the same whether I use AI audio or the i...
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
Hi jjauregui,
Sorry to hear that you were having trouble uploading audio to Rise 360.
I see that you've also opened a support case being handled by my teammate, Darrell. As he shared, Rise experienced brief downtime, but it's back up and running normally now. We're sorry if this slowed you down!
If you have any follow-up questions, feel free to reconnect with Darrell through your case.
I've been experiencing this issue for the past two days. Is this an ongoing issue or has it actually been resolved?