Forum Discussion

SindyChettiath-'s avatar
SindyChettiath-
Community Member
8 years ago

Rise Image Block not displaying

At the close of my Rise project I've added an image with our tag line.  For some reason it won't display.  When I go to edit, I see it there, but when I preview it isn't.  Any suggestions on what I ...
rise 360
WendyWibbens-e7's avatar
WendyWibbens-e7
Community Member
7 years ago

I've got 5 blocks at the end of my Rise course that don't show up in either Preview or in Review. They are a variety of block types - some are text/content, some are images. I've tried rebooting the browsers, and tested in multiple browsers (Chrome Version 71.0.3578.98; and IE 11.0.9600) This is the first time I've run into the problem - I have several courses working fine, and didn't want to have to turn off "entrance animations" as was suggested by Lisa H, above. (I'm not able to provide a share link on this forum since the information is proprietary.) Any thoughts on this? 

NicoleLegault1's avatar
NicoleLegault1
Staff
7 years ago

Hi Wendy,

I'm sorry you're having some trouble here. Considering that your course contains some proprietary information I would suggest reaching out to our Support Team. You can submit a case here.

Please reach out if I can answer any more questions - I'd be happy to help!