Forum Discussion

IanDunin-Mar358's avatar
IanDunin-Mar358
Community Member
10 months ago

RISE Image block not fully accessible

When testing a Rise course in the JAWS reader, if an image has a caption that text is skipped by the reader if the image itself doesn't have an alt-tag.  
accessibility
rise 360
JoseTansengco's avatar
JoseTansengco
Staff
10 months ago

Hi IanDunin-Mar358,

Happy to help!

I did a quick test using the latest version of JAWS, and it was able to read the caption on an image block even without the presence of Alt Text. 

Would you mind sharing how you're navigating to the image block so I can try to recreate the behavior? For your reference, I used the up and down arrow keys to move to the image block in my test course. 

  • IanDunin-Mar358's avatar
    IanDunin-Mar358
    Community Member
    10 months ago

    Hi Jose,

    I have the latest version of RISE, and JAWS 2024 (straight out of the box - no customization). I'm using the UP and DOWN arrows to navigate. 

    When I test your course, it works. JAWS stops at the image and reads the caption.

    When I test the same image/block in my course (in preview, on Review 360, and published on LMS) the image block is skipped over.

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      10 months ago

      Hello IanDunin-Mar358,

      It sounds like something might be wrong with your course or image block, in particular. Please open a case with our support team here to connect with a support engineer so we can request a copy of your course for testing. We'll delete it when we're done!

      • IanDunin-Mar358's avatar
        IanDunin-Mar358
        Community Member
        10 months ago

        Hi Jose,

        This is not just in this particular course. It's occurring in all the courses I'm reviewing within our team.