Forum Discussion
RISE Image block not fully accessible
Hi Jose,
I have the latest version of RISE, and JAWS 2024 (straight out of the box - no customization). I'm using the UP and DOWN arrows to navigate.
When I test your course, it works. JAWS stops at the image and reads the caption.
When I test the same image/block in my course (in preview, on Review 360, and published on LMS) the image block is skipped over.
Hello IanDunin-Mar358,
It sounds like something might be wrong with your course or image block, in particular. Please open a case with our support team here to connect with a support engineer so we can request a copy of your course for testing. We'll delete it when we're done!
- IanDunin-Mar35810 months agoCommunity Member
Hi Jose,
This is not just in this particular course. It's occurring in all the courses I'm reviewing within our team.
- JoseTansengco10 months agoStaff
Hi IanDunin-Mar358,
I'd still recommend opening a support case and sharing any affected courses so we can test why JAWS detected the image caption in my course but not in yours. You can also make a quick Peek 360 recording of how you're adding your image blocks and testing them using JAWS so we can replicate the steps for more accurate testing.
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