Forum Discussion
Rise Image Upload
I am currently unable to upload images to any type of Rise block, the content library also unavailable. I have tried multiple browsers, and have cleared my history cache.
Is this a global issue at...
Things were good for a while, now I can't crop images and certain previously cropped images are uncropping.
Hi William! Sorry to hear that you can't crop images and that previously cropped images are uncropping.
Let's try these troubleshooting steps:
- Please make sure you are using a supported browser and that your browser is updated.
- Log out, restart your machine, and then log back into Rise.
- Access Rise Incognito. (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n)Do you still get the same issue when in Incognito?
If the issue still occurs, kindly take a Peek video of what is happening and open a case with us here. One of our technical support engineers will assist you!
