Forum Discussion
- WendyFarmerSuper Hero
Hi Mark
I'm not having any issue opening and working in Rise. You can always check the Articulate status page.
- Jean-PascalMuloCommunity Member
I'm chatting with the support team, there is an outage in Rise 360. Engineering team is aware of the problem.
You can subscribe to our status page here as well for any updates on Articulate status - https://www.articulatestatus.com/- RachelMcLoneCommunity Member
But the status page says Rise is working!
- TerrySimmonsCommunity Member
Yes, Once again it is not working. I have submitted a report about this, hopefully it will be up and running soon.
- LeaSAgatoStaff
Hey folks! We’re having some technical problems in Rise 360, and it is currently unavailable. We’re sorry for the trouble! We have a status for Rise 360 here, and you can subscribe to get email notifications on updates, so you’ll always know the latest. We'll share an update here too once we're in the clear.
Hi Mark,
I'd also want to check that you're using one of the browsers supported for Rise, and they're all listed here. If you're still having trouble getting into Rise, let me know and we can start a support case to take a look at your account!
- MarkAnderson1Community Member
Thanks Ashley. I used Chrome and it's working fine now.
- MarkAnderson1Community Member
Thanks Wendy and Ashley. That's good information to know. I was using Chrome and Edge with the same issue when Rise suddenly started working again. Not sure why but I do working with Rise and now having no issues.
Thanks for keeping us posted, Mark! Happy to hear the issue resolved itself. If you happen to run into this again, don't hesitate to reach out!
- GregNickersonCommunity Member
- GregNickersonCommunity Member
- MelindaBezdekCommunity Member
I am also having a problem with Rise. I'm using Chrome and was able to open one Rise course, but when I tried to open a different one, the course was blank. Now they're all blank. I can open my list of courses, but I can't see any individual one.