Forum Discussion
Rise issues on LMS - Blank screen when re-opening
Hi all
I'm hoping someone within the community can help...
We have a few modules now, which were created on Rise and exported to our LMS.
Some colleagues can go in and out of the module fine, ...
Hi Chris,
Can you ask the users to try viewing the courses using a different browser or using incognito/private browsing? You can also check the users have browser extensions that could be preventing the course from loading successfully. If that doesn't fix the issue, I recommend clearing the browser cache for the affected users.
You also want to make sure that the users view their courses using supported browsers for Rise 360.
I hope this helps!