Forum Discussion
KirkGialanel330
3 months agoCommunity Member
Rise Knowledge Check - Matching issue with feedback
So after matching the items and submitting my response there are 2 sets of feedback. First, is the feedback which I can adjust in the block settings which appears at the bottom of the knowledge chec...
LucianaPiazza
3 months agoStaff
Hello KirkGialanel330,
Thanks for reaching out and sharing what you've tried so far. I'd like for our team to take a closer look at your setup! I've gone ahead and opened a support case on your behalf. We'll be in touch shortly via email. You're in excellent hands!
- CharlotteRic2822 days agoCommunity Member
Hi Luciana,
Would it be possible to share how you resolved this issue in the past? We are experiencing the same problem in several Rise resources, and we can't find a solution at the moment.
This bug keeps recurring and has become a real pain point for our client, who wants to roll out their training courses without it.
Thank you for your help. 🙏
Kind regards,
Charlotte
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