Forum Discussion

CharlotteRic282's avatar
CharlotteRic282
Community Member
1 day ago

Issue with Matching activities Feedback

Hi, 

We are experiencing an issue with all the Matching activities in our Rise resources.

When two labels are matched incorrectly, the feedback does display "Incorrect", but then shows "Correct" / "Well done" right after (see screenshot attached).

The issue appears in the Review links as well as in the final SCORM exports we generate.

This bug has been raised in previous discussion threads, but it seems to have been resolved through private messages, so I haven't been able to find the solution. Could you please share it?

This is causing real friction with one of our clients, who has to put the rollout of their training course on hold until the bug is fixed.

Thank you for your reply and your help. :)

Charlotte


e-learning development
rise 360

1 Reply

  • CharlotteRic282's avatar
    CharlotteRic282
    Community Member
    1 hour ago

    Bumping this post in case anyone has found a solution. 👀
    --> Could someone from the Articulate team help me with this? There was a similar thread 3 months ago [Rise Knowledge Check - Matching issue with feedback], marked as resolved, but the solution was never shared publicly.

    Thank you. 
    Kind regards.
    Charlotte