Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
Thanks for the comments Karl and Crystal.
I wished I'd done that Crystal with the person who did the course twice and it reset. We're in different locations around the country, too, making it hard to sit-alongside.
I'll look out for an opportunity to do the LMS debug.
I did check the logs and those people started the course after I did the changes.
Even though Articulate literature shows we can't resume after making changes to the content, we were able to. Our LMS picked where we left off. But I did wonder if I could create some mismatch of identifiers that could in the future not work with updates to the LMS (we haven't had any updates, so far)
