Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
It's a Rise 360, LMS, Scorm 1.2 course. The tracking is done using quiz results. And, closing the window saves the last chapter/question as bookmark.
Everything's working well over the computer and over the phone, if you click the close screen cross.
The course opens on a mobile browser. I have tested the course on an Android, chrome and an iOS phone. Same results. If you swipe the screen- the data ain't getting registered.
