Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
I didn't find a solution, however I've not had any reports of problems in the last 6 months. Now I make sure that any updated SCORM has the same identifier in the manifest file as the original. I've also added a re-engagement plugin activity (Totara/Moodle) that alerts people if they have gone onto complete the discussion forum, but haven't completed the eLearning. That catches people who may have only done 95% and didn't quite scroll to the end of the Rise course, but also it catches the errors we're talking about in this forum. But as I said no errors now in the last 6 months. And I can't clearly say what the cause was or the solution.
