Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
Thanks, SibaPrasad.
It sounds like something in the VPN settings is blocking the bookmarking and course completion data.
Can you check with the support for your VPN whether there is a setting you can manipulate to help with this?
