Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
Here are my findings from deep testing on Totara 12:
Chrome v83
BookmarkingMultipage course – Bookmarking worked. HOWEVER, when I went back into complete the lesson in testing, it did not register my second round of bookmarking. On a second test, it did NOT register bookmarking. Showing inconsistencies with bookmarking.
Single page course – Does not bookmark
Exit Course Button (Upper Right side)Multipage course - Registered completion!
Single page course – Exit Activity did not register completion
Exit Course using BreadcrumbsMultipage course - did not register completion
Single page course - did not register completion
Exit Course by closing window (for pop-up courses)Multipage course - Did not register completion
Single page course - Did not register completion
Exit Course with added Exit ButtonMultipage course - Registered completion!
Single Page course - Registered completion!
FireFox v77
BookmarkingSingle page course – Does not bookmark
MultiPage course – Bookmarked
Exit Course Button (Upper Right side)Single Page course - Registered completion!
MultiPage course - Registered completion!
Exit Course using BreadcrumbsSingle Page course - Registered completion!
MultiPage course - Registered completion!
Exit Course by closing window (for pop-up courses)Single Page course - Registered completion!
MultiPage course - Registered completion!
Exit Course with added Exit ButtonSingle Page course - Registered completion!
MultiPage course - Registered completion!
Edge v83
BookmarkingMultipage course – Bookmarking worked. HOWEVER, when I went back into complete the lesson in testing, it did not register my second round of bookmarking. On a second test, it did NOT register bookmarking. Showing inconsistencies with bookmarking.
Single page course – Does not bookmark
Exit Course Button (Upper Right side)MultiPage course - Registered completion!
Single Page course - Registered completion!
Exit Course using BreadcrumbsMultipage course - Did not register completion
Single page course – Did not register completion
Exit Course by closing window (for pop-up courses)Multipage course - Did not register completion
Single page course – Did not register completion
Exit Course with added Exit ButtonMultiPage course - Registered completion!
Single Page course - Registered completion!
Opera v68
BookmarkingMultiPage course – Bookmarked
Single Page course – Bookmarked
Exit Course Button (Upper Right side)MultiPage course – Registered completion!
Single Page course - Registered completion!
Exit Course using BreadcrumbsMultiPage course – Registered completion!
Single Page course - Registered completion!
Exit Course by closing window (for pop-up courses)MultiPage course – Registered completion!
Exit Course with added Exit ButtonMultiPage course – Registered completion!
Single Page course - Registered completion!
Explorer v11
BookmarkingSingle Page course – Bookmarked
MultiPage course – Bookmarked
Exit Course Button (Upper Right side)Single Page course - Registered completion!
MultiPage course – Registered Completion!
Exit Course using BreadcrumbsSingle Page course - Registered completion!
MultiPage course – Registered completion!
Exit Course by closing window (for pop-up courses)Single Page course - Registered completion!
MultiPage course - Registered completion!
Exit Course with added Exit ButtonSingle Page course - Registered completion!
MultiPage course - Registered completion!
