Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
I want to add we are seeing similar behavior as described in this thread. Course created in SL 360, survey questions only with requisite results slide, Actual Exit button to exit and close course. Published as 2004 4th edition to capture all interaction data.
In LMS, for one course, 10 learners show as Complete, but interactions are only reported for 9 of them.
Many of our courses have numerous people showing "In Progress" and never mark "Complete". (Some of those "In Progress" are reporting interactions for those users, while a some users marked complete show no interactions)
We have reached out to our LMS vendor, but in researching found this thread. There are so many variables it is difficult to determine if it is an SL build problem cause reporting issues in LMS, or simply an LMS reporting problem.
