Forum Discussion
Rise not completing & progress not recorded for 5% of learners
The course has been launched for 6 months now and through one call from a learner and then doing an audit of completions and logs, plus talking to users, I've found some sessions are not being recor...
Hi Curtis,
Thanks so much for your comment, I saw your comment stating this further up the thread but i can't seem to find this identifier code anywhere, where about's do i look for this in the window? Is it in the html bar at the top of the page?
If so, how much do i delete? e.g. if it currently reads as below:
https://rise.articulate.com/author/iBvYvLSXGJFlzSjNW0RPMD1bKL2cVVl#/author/course/export
What do i then want this to read as?
Thanks so much btw :)
Erin
