Forum Discussion
LeaSAgato
3 years agoStaff
Hi Lisa! I'm sorry to hear you're having this issue. Please open a support case here, and one of our customer support engineers will reach out to your directly to assist you on this issue.
- LisaDelCol-d8523 years agoCommunity Member
I should have also shared the original Rise file in my response. Here's the link: https://rise.articulate.com/share/Sf8cB1Rpj6iVOepiR6WnhtHt
- LeaSAgato3 years agoStaff
Hi Lisa! I can see that you have opened a support case. We have logged this as a possible software bug and we'll update you via the support case once we have news to share regarding this issue.