Forum Discussion
AbhishekRavi-eb
3 years agoCommunity Member
Rise not recognizing the progress
One of my user have checkmarks in each section and get 100% on the quiz every time but it never shows completed. Whereas when I took the course, I could complete it and got completed status. He trie...
CNavarro
3 years agoFormer Staff
HI Abishek. Sorry to hear that one of your learners isn't registering as complete. I recommend double-checking the completion requirements for the course. Is it course completion, quiz result, or Storyline block? After that, double-check if the learner is indeed fulfilling the completion requirement. If they are fulfilling the requirement but aren't still getting a completed status, we would love to take a closer look. Please open a case here. Our support engineers are ready to help.