Forum Discussion
RISE on SuccessFactors Mobile
Hi there,
I have created a few RISE courses and uploaded them to our LMS (SuccessFactors) which works fine on a desktop, but is not working on mobile at all. The screen freezes and does not allow ...
Hi Amber,
Sorry to hear things aren't working on your mobile device as you'd expect, but I can help!
Are you viewing the HTML5 output in a browser (such as Safari or Chrome) or is SuccessFactors launching the content in their mobile app? The SuccessFactors mobile app is something I'd have to defer to their Support team for, as it's not something we can support.
If the HTML5 output is not working - can you share what device and OS you're using? Please also share a link to the Rise course here with us so we can test it! If you need to share that privately, our Support Engineers are happy to take a look!