Forum Discussion

AmberWalters's avatar
AmberWalters
Community Member
8 years ago

RISE on SuccessFactors Mobile

Hi there, I have created a few RISE courses and uploaded them to our LMS (SuccessFactors) which works fine on a desktop, but is not working on mobile at all. The screen freezes and does not allow ...
rise 360
Ann-MariePic526's avatar
Ann-MariePic526
Community Member
8 years ago

Hi Ashley

The steps from Michael didn't resolve the problem with Rise. What we have tested is that the SCORM package works on IE11 and shows completion in Success Factors but the SCORM package doesn't work on the SF mobile app. We have got the AICC version working on the SF mobile app but the AICC format still doesn't work on IE11 - is there a fix for the AICC version on desktops yet?

The only solution at this stage would be to push out both SCORM and AICC versions to users (very messy) and substitute completion of one package for the other depending on what device they complete it on. Any other suggestions greatly received :)

Thanks

Ann-Marie