Forum Discussion
Rise question bank draw fail
Hi,
I've created a bank of 36 questions and I've made a quiz, in which I've drawn 12 random questions from the bank. I get the spinning progress wheel, but it never seems to execute. I 've tried r...
Hi Pradeep! So sorry that this is still happening to you despite following the steps above. Are you in a home or office network? Are you connected to a VPN?
You can also open a case with us here to get direct help from one of our technical support engineers.
- I tried the steps you mentioned, even many other ways, and finally it's solved using the below step:
- Removed all the .png images from the Question bank
- Converted all the .png images to .jpg
- Added back .jpg into the Question bank
- Draw random questions from the Question bank
- Done