Forum Discussion
Rise Quiz setting help needed: mark as complete even if failed quiz
I thought before I could do this, but now it doesn't seem to be working or maybe I don't have the right settings.
I have a quiz that we want learners to attempt to get 80% but if not successful the quiz still marks as completed on the LMS and moves to their Completed transcript.
- They are given 1 retry
- If both attempts are below 80% I want it to move to Completed, I don't want it sitting on their LMS home page as Failed or In progress
- I want it to move to Completed and record the 2 scores they received so we can run a report
I have tried all 4 Reporting options of Complete/Failed, Passed/Incomplete, etc. But it doesn't move the quiz to Complete if I have failed both attempts. For the Knowledge settings, I have turned off "Requires Passing Score to Continue" because that is what I had in the past when I tried something similar, but now I am wondering if I should have it turned on? I am going to test that next, but hoping someone here has done this and has a suggestion.
At this point, any suggestions on how to achieve this would be appreciated, even if the answer is I can't do this.
Thanks!
Hello SheriHorton,
Thanks for reaching out!
What you're trying to do with your quiz in Rise 360 is currently not supported because Rise 360 needs to meet certain requirements before it can mark a course as completed in an LMS. The three requirements are listed here.
For the quiz, the learners must get a passing score within the allotted number of retries to get a completed mark, otherwise, they are marked as failed. Also, only the final attempt's score is sent to the LMS and there's no way to change this so that two scores are sent instead.
I'll let other community members chime in if they have workarounds they'd be willing to share!
Thanks for replying JoseTansengco. Are you saying it's no longer supported? Or that it was never supported? You said "currently" so to me that implies that at one time it was. I just want to make sure I have the right wording to go back to my team with, as this was something we use to do. And the fact that it's not working on a module that I published in 2023 and it was working before, I assumed it was my LMS system.
I have 2 modules currently with these settings and they worked as I detailed above. If the learner didn't get 80% on either the first attempt or the retry, the 2 different scores were reported to the LMS and the module was marked as Complete. It was working this spring according to the reports for these modules, but now when I try those modules and fail the quiz, it doesn't report that same way it use to, it reports a Failed and remains on my Active transcript. The one module I have not updated, so the zip file is from Feb 2023 so that is why I assumed something changed on my LMS and not with Rise as I have not republished this module.
The way I got this to work in the past was I had turned off Require Passing Score to Continue and published as a Complete/Failed.
But something has changed and those settings no longer work for me but I did not think it was a Rise issue but wanted to verify with someone to make sure, but based on your answer I am still not sure.Hi SheriHorton,
The requirements for sending a completion status to Rise 360 haven't changed. The three listed in the article are still the requirements that the course needs to meet to mark a learner as complete. They'll need to view a certain percentage of the course, score a percentage on a quiz, or trigger a completion trigger in an embedded Storyline 360 block. Rise 360 was never able to record multiple scores to an LMS. If this behavior previously worked for you, there's a chance that your LMS was recording all scores from your learners and you'll need to verify with their support team if this is the case and if they can enable this option for you.
