Forum Discussion

MaggieDunn-006a's avatar
MaggieDunn-006a
Community Member
4 years ago

Rise Quiz

I created a course in rise that has a quiz. The quiz requires 80% to pass, and learners have two attempts to pass. However, after failing two times... I am still prompted to try again? I thought...
rise 360
MaggieDunn-006a's avatar
MaggieDunn-006a
Community Member
4 years ago

I am not sure how this helps? Not trying to be rude -- I just dont get it. See attached images of settings.

LMS is basing completion off the quiz - passed/incomplete.

Quiz asks for 80% to pass, 2 attempts.

But once published... and in preview mode... if you fail twice, you are still prompted to try again. And then if you do publish the course, and you fail twice, you are also still prompted and the LMS will mark you as in progress.

  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    4 years ago

    Hi Maggie! 

    Thanks for reaching out! I've checked some of your settings and there isn't anything that sticks out as incorrect or in conflict. The best way to identify an LMS issue is to compare how your course behaves against SCORM Cloud.

    Here's a video that demonstrates how to test SCORM Cloud with your Rise 360 content.

    If the course behaves normally on SCORM Cloud but not in Workday LMS, please open a support case with your LMS admin at Workday. They’ll know how best to help with LMS-specific problems.

    If your course isn't working properly in SCORM Cloud either, please open up a case with us here 

    • MaggieDunn-006a's avatar
      MaggieDunn-006a
      Community Member
      4 years ago

      Thanks, I will check.

      I will say that I noticed even when it was published to Articulate Review, I limited the quiz to two retries and it doesnt actually limit anything. Is there a way to limit the number of times someone can retake the quiz? And if not... I feel like that option should be removed if it doesnt actually work. 

    • MaggieDunn-006a's avatar
      MaggieDunn-006a
      Community Member
      4 years ago

      okay, so i did the scorm cloud. it is saying there aren't any bugs  and my manifest looks great. however -- i am having the same problem. i am taking the quiz and failing on purpose. it is not limiting my attempts to two. 

      • Renz_Sevilla's avatar
        Renz_Sevilla
        Staff
        4 years ago

        Hi Maggie, thanks for testing this on SCORM Cloud. If you're having the same results, we'd now like to take a closer look at your course and test. 

        If it's okay with you to share the course, please open a support case with us at this link.

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