Forum Discussion

NishaMakan-3a6f's avatar
NishaMakan-3a6f
Community Member
5 years ago

Rise reset progress

Hi I was looking at the latest updates in the Rise Version History and saw this one here.  Just wondering where you choose to reset learner progress, it doesn't mention it in the click here...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi SibaPrasad,

Thanks for your questions about the Reset Learner Progress option in Rise 360.

If you update a course that has learners in-progress, those learners will start over from the beginning of the course (0% complete). They will see the most up-to-date version of the course with the lessons you changed, added, or deleted. Videos will reset back to the beginning.

Let me know if that answers your question! 

GordonMak's avatar
GordonMak
Community Member
5 years ago

We're using Cornerstone OnDemand LMS and I don't think we've had the issue of customer's loading blank parts of updated SCORM courses. Is there a benefit to enabling this feature or is there an issue if one of our instructional designers enables this feature on accident? 

  • KarlMuller's avatar
    KarlMuller
    Community Member
    5 years ago

    Hi Gordon,

    If you are not having any problems with an edited course not loading, do not use this option.

    If this option is enabled, Alyssa explains just above what will happen to learners:

    "If you update a course that has learners in-progress, those learners will start over from the beginning of the course (0% complete). They will see the most up-to-date version of the course with the lessons you changed, added, or deleted. Videos will reset back to the beginning."

    • GordonMak's avatar
      GordonMak
      Community Member
      5 years ago

      Thanks. I know it seemed fairly simple, glad to confirm this and will relay to our team.