Forum Discussion
Rise reset progress
Hi I was looking at the latest updates in the Rise Version History and saw this one here.
Just wondering where you choose to reset learner progress, it doesn't mention it in the click here...
Just thought I would chime into this thread as every once in a while we have client users who run into issues with updated content. To echo what Karl Muller said, it's important to know that updates with significant structural changes can cause issues with the suspend data. I've tested several Rise updates in our LMS with small changes like swapping text, images, and videos and current users are not affected. We typically recommend that updates with significant changes are only assigned to new users with older users finishing the outdated content first. We do, however, have the ability to reset a user's attempt back to the start if need be.