Forum Discussion
Rise SCORM 1.2 Package Can't be Viewed on Mobile Devices & LMS Mobile App
robthenry and jasonmiller22 Thanks for your replies. The Rise courses just don't work on iOS 16 and an old iPhone, but they show up well on Android phones.
This problem doesn't occur with Storyline courses, so I guess Rise just has a compatibility issue with old iOS and iPhones. I'll convert the courses into Storyline, to avoid old device compatibility problems
Hi BayuPrakarsa-27,
Glad to see the community has been helping you.
Also, what you've shared is correct. While we aim to maintain compatibility with older hardware and software when possible, our official system requirements suggest using the latest version of iOS.
Apple regularly introduces changes to Safari and the underlying web technologies with each iOS release. These changes can affect how web-based content behaves, especially on older devices and operating systems. We've found that Rise playback issues like these can occur with iOS version 17 and earlier. Unfortunately, Apple's last supported version for iPhone 8 is iOS 16.
Please let me know if you have any more questions.