Forum Discussion

AlisiaLeyva's avatar
AlisiaLeyva
Community Member
3 years ago

Rise SCORM File Not Saving Student Progress in LMS

My client let me know that the course I created for them doesn't seem to be saving students' progress in their LMS (ITS).  I have uploaded the course into my company's LMS (D2L) and cannot replica...
rise 360
CNavarro's avatar
CNavarro
Former Staff
3 years ago

Hi Alisia,

I am sorry to hear that the student's progress isn't being saved.  I recommend doing the following:

  • Try exporting your course with a different SCORM standard. For example, if your course is using SCORM 1.2, that standard has a data limit of 4,096 characters. If that limit is reached, your course won't be able to resume properly. You can read more about it here: Rise 360: Exceeding SCORM Suspend Data Limits
  • Enable the Exit Course Link and have the students use that button when they want to exit the course.

 

If that doesn't work, feel free to reach out to your support team here. We will be happy to dig deeper into this.