Forum Discussion

TimLewis-c68f58's avatar
TimLewis-c68f58
Community Member
6 years ago

Rise SCORM not displaying in Moodle on iOS

Hi.  When I view a Rise course in the Moodle mobile app on an iPhone or iPad, the Course does not fully display in the full screen format.  The app itself shows fullscreen (ie menu options in the fo...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Verne,

Thanks for giving us some time to look into this behavior.

Even when your course is launched in a new window, Moodle displays Rise 360 content inside an iframe. This generates two scrollbars — an inner scrollbar for the Rise 360 content inside the iframe, and an outer scrollbar for the Moodle interface. This short mobile screen recording displays the two scrollbars.

If you scroll down on a mobile device but you can’t see the next button, this is likely because the outer scrollbar hasn’t reached the bottom of the Moodle interface.  

Unfortunately, the Rise 360 output doesn’t control this behavior in Moodle. Connect with your Moodle support to find out if there is a way to displace your courses in a new window without any Moodle interface/iframe.

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